Resume
Work Experience
Supervisor, Nuburger - The Forks (February 2023 - Present)
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Provided consistently professional, engaging, and friendly service to guests
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Ensured efficient and accurate food preparation and delivery
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Managed inventory, product ordering, and employee scheduling
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Closed out tills and vendors at the end of each shift
Real Estate Agent, Uno Propiedades (January 2021 - November 2022)
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Conducted property viewings, highlighting key features and benefits
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Planned and organized successful open houses to maximize rentals
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Demonstrated excellent problem-solving skills, resulting in high customer satisfaction
Travel Agent, Ola Tour Operator - CVC Corp (June 2011 - November 2020)
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Promptly addressed client inquiries, issues, and complaints with effective solutions
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Managed travel arrangements for diverse groups, couples, executives, and clients with special needs
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Reserved accommodations tailored to individual preferences, schedules, and budgets
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Processed over 1,500 reservations per year on average.
Education & Professional Development
Marketing Management Diploma, Digital & Social Media Marketing Certificate, and a Management Certificate
2023 - 2024
University of Winnipeg
Currently pursuing advanced studies in Marketing Management with focus on digital strategies and brand development
Key coursework includes:
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Digital Marketing Analytics
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Brand Strategy & Management
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Consumer Behavior Analysis
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Social Media Marketing
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Marketing Research Methods
Bachelor's Degree in Tourism
2006 - 2010
Universidad Abierta Interamericana - Argentina
Comprehensive education in Tourism Management and Hospitality
Core studies included:
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Destination Management
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Customer Service Excellence
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Tourism Marketing
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Travel Industry Operations
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International Tourism Markets
Certifications
Google Digital Marketing Certification (2024)
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Google Analytics, Search Console
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Content marketing and SEO optimization
HubSpot Inbound Marketing Certification (2023)
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Content strategy development
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Lead generation and nurturing
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Marketing automation